{"type":"rich","version":"1.0","title":"CX UPDATES","author_name":"","html":"\u003Cli class=\u0022authorIndex__authorItem\u0022\u003E\n  \u003Ca href=\u0022\/node\/8591\u0022\u003E\n    \u003Cfigure class=\u0022authorIndex__thumbnail\u0022\u003E\n      \n            \u003Cdiv class=\u0022field--name-field-image\u0022\u003E    \u003Cpicture\u003E\n                  \u003Csource srcset=\u0022\/sites\/default\/files\/styles\/photo_90\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg.avif?itok=iC0Ms6-7 1x, \/sites\/default\/files\/styles\/photo_180\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg.avif?itok=vembuw7n 2x\u0022 media=\u0022(max-width: 480px)\u0022 type=\u0022image\/avif\u0022 width=\u002290\u0022 height=\u002290\u0022\/\u003E\n              \u003Csource srcset=\u0022\/sites\/default\/files\/styles\/photo_180\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg.avif?itok=vembuw7n 1x\u0022 media=\u0022(min-width: 480px)\u0022 type=\u0022image\/avif\u0022 width=\u0022180\u0022 height=\u0022180\u0022\/\u003E\n              \u003Csource srcset=\u0022\/sites\/default\/files\/styles\/photo_90\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg.webp?itok=iC0Ms6-7 1x, \/sites\/default\/files\/styles\/photo_180\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg.webp?itok=vembuw7n 2x\u0022 media=\u0022(max-width: 480px)\u0022 type=\u0022image\/webp\u0022 width=\u002290\u0022 height=\u002290\u0022\/\u003E\n              \u003Csource srcset=\u0022\/sites\/default\/files\/styles\/photo_180\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg.webp?itok=vembuw7n 1x\u0022 media=\u0022(min-width: 480px)\u0022 type=\u0022image\/webp\u0022 width=\u0022180\u0022 height=\u0022180\u0022\/\u003E\n              \u003Csource srcset=\u0022\/sites\/default\/files\/styles\/photo_180\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg?itok=vembuw7n 1x\u0022 media=\u0022(min-width: 480px)\u0022 type=\u0022image\/jpeg\u0022 width=\u0022180\u0022 height=\u0022180\u0022\/\u003E\n              \u003Csource srcset=\u0022\/sites\/default\/files\/styles\/photo_90\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg?itok=iC0Ms6-7 1x, \/sites\/default\/files\/styles\/photo_180\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg?itok=vembuw7n 2x\u0022 media=\u0022(max-width: 480px)\u0022 type=\u0022image\/jpeg\u0022 width=\u002290\u0022 height=\u002290\u0022\/\u003E\n                  \u003Cimg loading=\u0022lazy\u0022 width=\u0022180\u0022 height=\u0022180\u0022 src=\u0022\/sites\/default\/files\/styles\/photo_180\/public\/images\/article\/2021\/cxupdates\/cx-icon.jpg?itok=vembuw7n\u0022 alt=\u0022\u0022 \/\u003E\n\n  \u003C\/picture\u003E\n\n\u003C\/div\u003E\n      \n    \u003C\/figure\u003E\n    \u003Cdiv class=\u0022authorIndex__texts\u0022\u003E\n      \u003Cp class=\u0022authorIndex__name\u0022\u003E\u003Cspan class=\u0022field--name-title\u0022\u003ECX UPDATES\u003C\/span\u003E\n\u003C\/p\u003E\n              \u003Cp class=\u0022authorIndex__discription\u0022\u003E\u65e5\u3005\u5909\u308f\u308a\u3086\u304f\u6628\u4eca\u3001 \u66ae\u3089\u3057\u3084\u4fa1\u5024\u89b3\u304c\u5927\u304d\u304f\u5909\u5316\u3057\u307e\u3057\u305f\u3002\r\n\u7269\u7406\u7684\u306a\u6d3b\u52d5\u304c\u5236\u9650\u3055\u308c\u3001 \u4ed5\u4e8b\u304b\u3089\u6559\u80b2\u3001\u5a2f\u697d\u3001\u884c\u653f\u3001\u533b\u7642\u3001\u91d1\u878d\u3001\r\n\u3068\u751f\u6d3b\u306e\u3042\u3089\u3086\u308b\u9762\u3067\u306e\u898b\u76f4\u3057\u3084\r\n\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u3001\u30c7\u30b8\u30bf\u30eb\u6d3b\u7528\u304c\u9032\u307f\u3064\u3064\u3042\u308a\u307e\u3059\u3002\r\n\u305d\u306e\u305f\u3081\u3001\u4f01\u696d\u3068\u3057\u3066\u306f\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u3066\r\n\u826f\u8cea\u306e\u4f53\u9a13\uff08Customer Experience = CX\uff09\u3092\r\n\u63d0\u4f9b\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u3001 \u4eca\u5f8c\u307e\u3059\u307e\u3059\u91cd\u8981\u306b\u306a\u3063\u3066\u3044\u304d\u307e\u3059\u3002\r\n\r\nCX UPDATES\u3067\u306f\u3001\r\n\u4eca\u5f8c\u306e\u30d3\u30b8\u30cd\u30b9\u3084CX\u306e\u3042\u308a\u65b9\u3001 \u305d\u306e\u5b9f\u73fe\u65b9\u6cd5\u306b\u95a2\u3059\u308b\u69d8\u3005\u306a\r\n\u30a2\u30a4\u30c7\u30a2\u3084\u77e5\u898b\u3092\u3001 \u6bce\u9031\u3054\u63d0\u4f9b\u3057\u3066\u3044\u304d\u307e\u3059\u3002\r\n\r\n\r\n\tCX UPDATES\r\n\r\n\u003C\/p\u003E\n                    \u003Cp class=\u0022authorIndex__update\u0022\u003E3\u8a18\u4e8b\uff08\u6700\u7d42\u66f4\u65b0\uff1a2021\u5e7406\u670802\u65e5\uff09\u003C\/p\u003E\n          \u003C\/div\u003E\n  \u003C\/a\u003E\n\u003C\/li\u003E","provider_name":"\u30cd\u30c3\u30c8\u30b7\u30e7\u30c3\u30d7\u62c5\u5f53\u8005\u30d5\u30a9\u30fc\u30e9\u30e0","provider_url":"https:\/\/netshop.impress.co.jp\/","cache_age":86400,"height":"600","width":"300"}